Subakti, Agung Gita, Maria Gracia Maribelle, and Wellyansyah Sanjaya. “The Effect of Service Quality on Customer Satisfaction in the Front Office Department During COVID-19”. NHI HOSPITALITY INTERNATIONAL JOURNAL 1, no. 1 (December 30, 2022): 28–38. Accessed November 23, 2024. https://journal.poltekpar-nhi.ac.id/index.php/nhij/article/view/886.