Zahran, Halena Julia, Jacob Ganef Pah, and Deden Saepudin. “Pengaruh Penerapan Leading Quality Assurance Standar Terhadap Kinerja Front Desk Agent Di Hotel X”. NHI HOSPITALITY INTERNATIONAL JOURNAL 3, no. 2 (December 30, 2025): 48–55. Accessed October 16, 2026. https://journal.poltekpar-nhi.ac.id/index.php/nhij/article/view/2711.