Pengaruh Motivasi Kerja, Manajemen Pengetahuan dan Dukungan Organisasi Terhadap Kinerja Karyawan Hotel Chanti Semarang
Main Article Content
Abstract
This study aims to analyze the effect of work motivation, knowledge management and organizational support on employee performance at Hotel Chanti Semarang. This research uses quantitative descriptive which describes factual conditions with data collected from questionnaires based on direct observation of objects and interviews. Population and sample in this study were 64 employees of Hotel Chanti Semarang. Descriptive analysis through frequency and percentage, as well as statistical analysis using Multiple Linear Regression. The findings of this study, namely Work Motivation, Knowledge Management, and Organizational Support have been applied by employees and have had a positive and significant influence both simultaneously and partially on the performance of employees of Hotel Chanti Semarang. The results of the analysis show that all observed variables in the form of Work Motivation, Knowledge Management and Organizational Support are significant based on the acquisition of tcount > ttable, and it is found that the dominant influence of Organizational Support (X3) affects the Employee Performance of Chanti Hotel Semarang
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
Abdurrohman, S. 2021. (n.d.). Pengaruh budaya organisasi terhadap efektivitas manajemen pengetahuan di disperkim pemprov jabar. 2.
Abor, J., & Bokpin, G. A. (2010). Investment opportunities, corporate finance, and dividend payout policy. Studies in Economics and Finance, 27(3), 180–194. https://doi.org/10.1108/10867371011060018
Aizid, R. (2016). Biografi Ulama Nusantara. Diva Press.
Anwar, R., Darmawan, D., & Setiawan, C. (2016). Kajian Kitab Tafsir dalam Jaringan Pesantren di Jawa Barat. Wawasan: Jurnal Ilmiah Agama Dan Sosial Budaya, 1(1), 56–69. https://doi.org/10.15575/jw.v1i1.578
Arifandi, M., & Presilawati, S.E., M.M, F. (2020). Pengaruh Personal Knowledge,Job Procedure Dan Technology Terhadap Kinerja Pegawai Pada Dinas Sosial Aceh. Jurnal Ilmiah Manajemen Muhammadiyah Aceh, 9(2), 133–168. https://doi.org/10.37598/jimma.v9i2.814
Cretu, A. E., & Brodie, R. J. (2007). The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective. Industrial Marketing Management, 36(2), 230–240. https://doi.org/10.1016/j.indmarman.2005.08.013
Dana, N., & Dewi, A. (2016). Pengaruh Kompensasi Dan Dukungan Organisasi Terhadap Kinerja Karyawan Di Hotel Asana Agung Putra Bali. None, 5(9), 254211.
Ekobelawati, F. (2001). PENGARUH KNOWLEDGE MANAGEMENT TERHADAP KINERJA KARYAWAN Fransiska Ekobelawati Akademi Sekretari Manajemen Indonesia Pontianak ( ASMI ) Email : Sischasira06@Gmail.com. 20–24.
Erawati, A. H. (2015). Pengaruh Lingkungan Kerja dan Motivasi Kerja terhadap Kinerja Karyawan di Hotel Aamaris Makassar. Jurnal Economix, 3(1), 82–93.
Fata, R. (2020). Pengaruh Dukungan Organisasi dan Kontrol Diri Terhadap Disiplin. Jurnal Psikologi, 16(2), 28–36.
Hadi, S. P., Bisnis, D. A., & Diponegoro, U. (2019). PENGARUH MOTIVASI KERJA DAN PERSONAL KNOWLEDGE TERHADAP KINERJA KARYAWAN Pendahuluan Kerangka Teori. IX(Iv), 482–487.
Harianto, A. (2016). Pengaruh Motivasi Kerja Terhadap Komitmen Afektif Dengan Kepuasan Kerja Sebagai Variabel Mediator Di Hotel X. Kinerja, 20(2), 95. https://doi.org/10.24002/kinerja.v20i2.837
Hasyim, M. A. N., Maje, G. I. L., Alimah, V. ’, & Priyadi, S. A. P. (2020). Pengaruh Motivasi dan Disiplin Kerja Terhadap Kinerja Karyawan PT.Kahatex. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 3(2), 58–69. https://doi.org/10.36778/jesya.v3i2.161
Hayati, N. (2020). Pengaruh Persepsi Dukungan Organisasi Dan. Equilibrium : Jurnal Ekonomi Manajemen-Akuntansi, 16(2), 54–61.
Ihsan, M., Sari, V. N., & Putra, R. A. (2021). Karyawan Dengan Gaya Kepemimpinan Sebagai Variabel Moderating Pada PT P&P Lembahkaret. 4(2), 190–203.
Indarjanti, P., & Bodroastuti, T. R. I. (2012). Pengaruh Kemampuan , Usaha Dan Dukungan Organisasi Terhadap Kinerja The Influence of Ability , Effort and Support of Organization to Employee’s Performance. Kajian Akuntansi Dan Bisnis, 64–83. https://www.neliti.com/publications/102597/pengaruh-kemampuan-usaha-dan-dukungan-organisasi-terhadap-kinerja
Iskandar, A., & Subekan, A. (2018). the Pengaruh Personal Knowledge, Job Procedure Dan Technology Terhadap Kinerja Pegawai Organisasi Publik. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 9(2), 168–192. https://doi.org/10.21009/jrmsi.009.2.01
Jauvani, E. (2017). Pengaruh Stres Kerja Terhadap Kinerja Karyawan : Studi Kasus pada Tenaga. 4(1), 221–228.
Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305–360. https://doi.org/10.1016/0304-405X(76)90026-X
Kandou, yunita lidya. (2016). PENGARUH KNOWLEDGE MANAGEMENT , SKILL DAN ATTITUDE TERHADAP KINERJA KARYAWAN ( STUDI PADA PT . BANK SULUTGO KANTOR PUSAT DI MANADO ). 16(01), 147–158.
Kartika, E. W., Kaihatu, T. S., Perhotelan, P. M., Ekonomi, F., & Petra, U. K. (2010). Analisis Pengaruh Motivasi Kerja Terhadap Kepuasan Kerja (Studi Kasus pada Karyawan Restoran di Pakuwon Food Festival Surabaya). Jurnal Manajemen Dan Kewirausahaan (Journal of Management and Entrepreneurship), 12(1), 100–112. https://doi.org/10.9744/jmk.12.1.pp.100-112
Mahendra, I. (2015). Analisa Penerimaan Pengguna Sistem Inforasi Koperasi Pada Koperasi Karyawan Budi Setia Jakarta Dengan Technologi Acceptance Model. Jurnal Pilar Nusa Mandiri, XI(1), 70–80.
Miskiani, K. A., & Bagia, I. W. (2021). Peningkatan Kinerja Karyawan Melalui Motivasi Kerja. 2(2), 120–129.
Mujiasih, E. (2015). Hubungan Antara Persepsi Dukungan Organisasi (Perceived Organizational Support) Dengan Keterikatan Karyawan. Jurnal Psikologi Undip, 14(1), 40–51. https://doi.org/10.14710/jpu.14.1.40-51
Muliharta, K. (2015). Pengaruh Kemampuan kerja dan motivasi kerja terhadap kinerja karyawan pada hotel Puri Bugis LovinaMuliharta, Ketut. Jurnal Jurusan Pendidikan Ekonomi ( JIPE), 5(1), 1–14.
Nugrahanto, A. D. (2015). Blusukan Dalam Sejarah : Dari Sambernyawa sampai Jokowi. Kompasiana.
Nugroho, A., Tanoyo, K., & Yudha w., T. (2013). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Hotel Majapahit Surabaya. Journal of Chemical Information and Modeling, 53(9), 1689–1699.
Oktavian, A., Prasetia, A., Masnun, M., & Widoro, W. (2021). Pengaruh Pelatihan dan Berbagi Pengetahuan Terhadap Kinerja Karyawan Melalui Pengetahuan Manajemen. MASTER: Jurnal Manajemen Strategik Kewirausahaan, 1(1), 69–78. https://doi.org/10.37366/master.v1i1.132
Pamulang, U. (2021). Konsepsi motivasi kerja dalam upaya meningkatkan kinerja karyawan. 4(1), 11–20.
Putra, G. (2013). Pengaruh Disiplin Kerja, Gaya Kepemimpinan, Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Hotel Matahari Terbit Bali, Tanjung Benoa-Nusa Dua. E-Jurnal Manajemen Universitas Udayana, 2(7), 253493.
Rahmawati, R., Yahiji, K., & Rusli, M. (2019). Mopo’alati Tradition In The Coastal Muslim Community At Molotabu Beach Bone Bolango District. Wawasan: Jurnal Ilmiah Agama Dan Sosial Budaya, 4(1), 65–79. https://doi.org/10.15575/jw.v4i1.4080
Retnoningsih, E. (2013). Knowledge Management System (KMS) Dalam Meningkatkan Inovasi LPPM Perguruan Tinggi. Evolusi, I(1), 76–85.
Ross, S. A. (1977). The Determination of Financial Structure: The Incentive-Signalling Approach. The Bell Journal of Economics, 8(1), 23. https://doi.org/10.2307/3003485
Rozalia, N. (2015). PENGARUH MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN (Studi Kasus Pada Karyawan PT. Pattindo Malang). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 26(2), 86280.
Susmiati. (2015). Pengaruh Budaya Organisasi Dan Dukungan Organisasi Persepsian Terhadap Kinerja Karyawan Dengan Komitmen Organisasi Sebagai Variabel Intervening. Management Analysis Journal, 4(1), 79–87. https://doi.org/10.15294/maj.v4i1.7226
Tina Febriani, N., & Desi Indrawati, A. (2013). Pengaruh Motivasi, Kompensasi, Serta Lingkungan Kerja Fisik Terhadap Kinerja Kerja Karyawan Hotel the Niche Bali. E-Jurnal Manajemen Universitas Udayana, 2(5), 254973.
Wijayanti, D. P., & Sundiman, D. (2017). Pengaruh Knowledge Management Terhadap Kinerja Karyawan (Studi Empiris Pada Pt. Sms Kabupaten Kotawaringin Timur). DeReMa Jurnal Manajemen, 12(1), 69–85.
Zarkowi, R., & Widiartanto. (2016). Pengaruh Personal Knowledge, Organizational Learning, Dan Teknologi Terhadap Kinerja Karyawan Hotel Patra Jasa Semarang. National Conference on ASBIS 2016, 1(1), 294–302.