Analisis Kesenjangan Pengadaan Barang dengan Konsep Green Purchasing: Studi Kasus di Hotel Sari Ater Kamboti Bandung
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Keywords

Pengadaan Barang
Purchasing
Green Purchasing

How to Cite

Fatimah, A., Saepudin, P., & Rumayar, C. H. (2026). Analisis Kesenjangan Pengadaan Barang dengan Konsep Green Purchasing: Studi Kasus di Hotel Sari Ater Kamboti Bandung. NHI HOSPITALITY INTERNATIONAL JOURNAL, 3(2), 81–98. https://doi.org/10.34013/nhij.v3i2.2722

Abstract

Abstract

Research Objectives: This study aims to analyze the procurement of goods at Hotel Sari Ater Kamboti Bandung, identify an ideal procurement model based on the concept of "green purchasing," and examine the challenges faced by the hotel in implementing this concept within its procurement processes.

Research Methodology: This is a descriptive study employing a qualitative approach through a case study method. Data collection techniques included in-depth interviews with informants directly involved in procurement activities at Hotel Sari Ater Kamboti Bandung, as well as observations and documentation reviews of the hotel’s procurement operations. The collected data were analyzed using the interactive data analysis model proposed by Miles & Huberman, which consists of data reduction, data display, and conclusion drawing/verification. Data validity was ensured through source and technique triangulation.

Research Findings: Procurement at Hotel Sari Ater Kamboti Bandung is designed to acquire the goods required by various hotel departments. The process encompasses planning, submitting purchase requisitions, identifying and selecting suppliers, conducting negotiations, managing inventory (via the cost control department), and recycling items—where the technical team reconstructs goods that remain functional. In terms of "green purchasing," the hotel strives for ideal practices by establishing environmental criteria for packaging (ensuring no hazardous substances are used), requiring Halal certification for food ingredients, and managing organic waste on-site. However, several "green purchasing" indicators remain unfulfilled, including the use of supplier environmental questionnaires, product eco-labeling, requiring suppliers to develop an Environmental Management System (EMS), educating suppliers on environmental issues, and collaborating with suppliers on the development of clean production methods.

Research Implications: This study is intended to assist the management of Hotel Sari Ater Kamboti Bandung in identifying the gaps between their current procurement practices and the ideal "green purchasing" model. The researcher provides recommendations in the form of a Standard Operating Procedure (SOP) for Green Product Requirements and a Supplier Environmental Evaluation Questionnaire. The SOP and questionnaire were developed based on the green purchasing strategy theory by Sarkis & Dou (2018), adapted to align with the research findings. Consequently, the hotel can identify which procurement components already meet the requirements and which ones need to be addressed when formulating a green purchasing policy as the hotel transitions toward becoming a "green hotel."

Abstrak

Tujuan Penelitian: Penelitian ini bertujuan untuk menganalisis pelaksanaan pengadaan barang di Hotel Sari Ater Kamboti Bandung, mengidentifikasi pengadaan barang yang ideal berdasarkan konsep green purchasing, serta menganalisis kendala yang dihadapi pihak hotel dalam menerapkan konsep green purchasing pada proses pengadaan barang.

Metode Penelitian: Penelitian ini merupakan penelitian deskriptif dengan pendekatan kualitatif metode studi kasus. Teknik pengumpulan data menggunakan metode wawancara mendalam terhadap informan yang terlibat langsung dalam aktivitas pengadaan barang di Hotel Sari Ater Kamboti Bandung, serta observasi dan studi dokumentasi terhadap aktivitas pengadaan barang di Hotel Sari Ater Kamboti Bandung. Data yang dikumpulkan kemudian dianalisis menggunakan model analisis data interaktif yang dikemukakan oleh Miles & Huberman yakni reduksi data, penyajian data, serta penarikan kesimpulan / verifikasi. Pengujian keabsahan data menggunakan triangulasi sumber dan triangulasi teknik.

Hasil Penelitian: Pengadaan barang di Hotel Sari Ater Kamboti Bandung bertujuan untuk memperoleh barang yang dibutuhkan oleh departemen hotel dengan aktivitas diantaranya perencanaan, pengajuan purchase requesition, pencarian pemasok, pemilihan pemasok, negosiasi, pengelolaan persediaan oleh cost control, serta daur ulang oleh tim teknisi dengan merekonstruksi barang yang masih dapat digunakan. Pengadaan barang ideal menurut green purchasing yang diupayakan oleh hotel adalah menetapkan kriteria lingkungan untuk kemasan yang digunakan & tidak menggunakan zat berbahaya, memiliki sertifikasi halal untuk bahan makanan, serta pengolahan limbah organik secara mandiri. Indikator green purchasing yang belum terpenuhi yaitu supplier environmental questionnaires, product eco labeling, requiring suppliers to develop an EMS, educating suppliers on environmental issues, join development of clean production with suppliers.

Manfaat Penelitian: Penelitian ini diharapkan membantu manajemen Hotel Sari Ater Kamboti Bandung mengidentifikasi celah antara praktik pengadaan barang saat ini dengan pengadaan barang ideal green purchasing. Peneliti memberikan rekomendasi berupa SOP Green Product Requirement serta Kuesioner Evaluasi Lingkungan Pemasok. SOP dan kuesioner tersebut disusun berdasarkan teori strategi green purchasing oleh Sarkis & Dou (2018) yang disesuaikan dengan temuan penelitian. Sehingga, pihak hotel dapat mengetahui komponen pengadaan yang sudah memenuhi dan yang perlu disiapkan dalam menyusun kebijakan green purchasing apabila hotel beralih menuju green hotel

https://doi.org/10.34013/nhij.v3i2.2722
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